Support
Aguvo is a voice-first child care journal: press a button, say what happened, check what was recognised — and the event lands in your family's shared journal.
How to reach us
Write to support@aguvo.app. We answer in English and Russian.
You can also send a message straight from the app: Settings → Feedback. It goes to the same people and already carries the app version with it.
For questions about your data and privacy, write to privacy@aguvo.app.
What to include
The more precise the message, the faster we can help:
- what you did and what happened instead of what you expected;
- the iPhone model and the iOS version;
- the Aguvo version;
- if speech was recognised wrongly — what you said and what the app wrote down.
Please do not send children's health details or other sensitive information unless it is needed to describe the problem.
Privacy
How Aguvo handles and protects family data is described in the privacy policy: https://aguvo.app/privacy